Our Plan for a Safe and Enjoyable Winter Season & Epic Pass Information
This winter, we are focused on what matters most: your safety and providing you with great skiing and riding. To make that happen, we have been hard at work preparing, planning and dreaming about the 2020/21 ski and ride season. Today, we announced our winter operating plan and key changes we are making to help ensure a safe season for everyone. Read more in this important letter from our CEO Rob Katz, to understand these changes and how it impacts you as a pass holder.
For your safety, we will be managing how many people are on our mountains this season and implementing a pass holder reservation system. Reservations will be required to access our mountains. For the vast majority of days, we anticipate our mountains will be able to accommodate everyone who wants to ski or ride at our resorts. The reservation system is designed to give you peace of mind knowing that you will have the space you need to feel safe and physically distance, no matter what day you visit.
In every decision we make, we are striving to put our pass holders first. As a pass holder you will get:
- Exclusive early season access
- Access all season with week-of reservations
- Priority reservation days for the core season to lock-in before lift tickets go on sale
- Easy-to-use reservation system
- Epic Coverage
- A refund before the core season if you don’t get the priority reservation days you want and have not used your pass
To give you time to consider our winter plans, we have extended our Labor Day deadline to Sept. 17, including the deadline to use your credits from last season. For our pass holders who have already secured a pass for the 2020/21 season and no longer want to proceed, you can request a refund until Sept. 17. Visit Epicpass.com starting Sept. 1 for information on the refund process. And, for 2020/21 pass holders who wish to keep their pass, your original Epic Coverage preferences will be reset, so please ensure you update your preference starting on Nov. 6, 2020 in your profile on Epicpass.com.
We are excited about this upcoming season. And we plan to do our best to ensure your ski and ride season at our mountains is safe and an experience of a lifetime. We hope to see you on the slopes!